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MODULE 01

Craft Amazing Prompts for Sales & Marketing

What it is

Learn the C.R.A.F.T. framework — a structured approach to writing prompts that consistently produce high-quality AI outputs. Every other module (Projects, Custom GPTs, Agents) is built on top of good prompting.

Why it matters

Weak prompts lead to weak GPTs, which lead to weak agents. Mastering prompting is the foundation for everything that follows.

Video resources

Video 1: ChatGPT Prompt Engineering for Beginners — A beginner-friendly walkthrough of core prompting techniques.

Video 2: Introduction to Prompt Engineering — OpenAI Academy overview of prompting fundamentals.

Introduction to Prompt Engineering

Video 3: Creating images with ChatGPT Image 2.0 — How to generate visuals for social media posts, LinkedIn content, marketing materials, and website assets.

ChatGPT Image 2.0 for Marketing
Workshop

The C.R.A.F.T. Prompt Framework

C
Context
Who you are, the situation, relevant background
R
Role
What role should the AI play
A
Ask (Task)
The specific, concrete task — one clear instruction, not five vague ones
F
Format
How you want the output structured (bullet points, table, email, 3 options, word count)
T
Tone / Target
Tone (formal, warm, concise) and target audience

Live Demo — Bad Prompt vs. CRAFT Prompt

Bad prompt

Write a cold email to a prospect.

CRAFT prompt

Context: I'm a Business Development Executive at Nexus, an IT solutions and SAP partner in Southeast Asia. We identified a mid-size logistics company as a prospect for our Total Voice unified communications platform.
Role: Act as an experienced B2B cold outreach specialist.
Ask: Write a personalized cold email that references the pain of managing multiple phone systems across warehouse locations and offers a 15-minute discovery call.
Format: Under 100 words, 3 short paragraphs, subject line included, professional but conversational.
Tone: Confident, curious, not pushy — peer-to-peer.

Other Prompting Techniques

  • Ask ChatGPT to ask YOU questions first — great for proposal/quote drafting
  • Iterate, don't restart: "make it shorter", "make it more formal", "now write it as a LinkedIn post instead" — all in the same thread
  • Give examples ("few-shot"): paste 1–2 examples of a past great proposal section and ask ChatGPT to match that style
Hands-on exercise

"Prompt Makeover"

Pick ONE real sales or marketing task you have this week (a cold outreach email, a campaign brief, a LinkedIn post, a product description):

  1. Write your normal, "bare basics" prompt
  2. Rewrite it using CRAFT
  3. Run both in ChatGPT, compare outputs
  4. Paste your best CRAFT prompt into the shared "Prompt Wall" OneDrive doc
  5. Round-robin: read your before/after prompt aloud
My task this week
My bad prompt
My CRAFT prompt
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