Learn the C.R.A.F.T. framework — a structured approach to writing prompts that consistently produce high-quality AI outputs. Every other module (Projects, Custom GPTs, Agents) is built on top of good prompting.
Weak prompts lead to weak GPTs, which lead to weak agents. Mastering prompting is the foundation for everything that follows.
Video 1: ChatGPT Prompt Engineering for Beginners — A beginner-friendly walkthrough of core prompting techniques.
Video 2: Introduction to Prompt Engineering — OpenAI Academy overview of prompting fundamentals.
The C.R.A.F.T. Prompt Framework
Who you are, the situation, relevant background
What role should the AI play
The specific, concrete task — one clear instruction, not five vague ones
How you want the output structured (bullet points, table, email, 3 options, word count)
Tone (formal, warm, concise) and target audience
Live Demo — Bad Prompt vs. CRAFT Prompt
Write a follow up email to a client.
Context: I'm the Head of Sales at Nexus, an SAP Business One partner in Thailand. We quoted a mid-size manufacturing client for an SAP B1 implementation 2 weeks ago and haven't heard back.
Role: Act as an experienced SAP B1 sales consultant.
Ask: Write a warm, low-pressure follow-up email that references the specific value of faster month-end closing and offers a 15-minute call.
Format: Under 120 words, 3 short paragraphs, professional but not stiff.
Tone: Confident, helpful, not salesy.
Other Prompting Techniques
- Ask ChatGPT to ask YOU questions first — great for proposal/quote drafting
- Iterate, don't restart: "make it shorter", "make it more formal", "now write it as a LinkedIn post instead" — all in the same thread
- Give examples ("few-shot"): paste 1–2 examples of a past great proposal section and ask ChatGPT to match that style
"Prompt Makeover"
Pick ONE real task you have this week (proposal follow-up, a support reply, a status update, an expense summary):
- Write your normal, "bare basics" prompt
- Rewrite it using CRAFT
- Run both in ChatGPT, compare outputs
- Paste your best CRAFT prompt into the shared "Prompt Wall" OneDrive doc
- Round-robin: read your before/after prompt aloud